As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth and pleasant experience from the moment they arrive at the airport.
**Key Responsibilities:**
- **Ticket Booking and Issuing:** You will assist customers in booking their flight tickets, ensuring all information is accurate before issuing the ticket.
- **Customer Service:** You will address passengers’ inquiries regarding flights, fares, and travel policies to provide a high level of customer satisfaction.
- **Check-In Assistance:** You will help passengers with check-in procedures, assisting them with any issues they may encounter during the process.
- **Payment Processing:** You will handle payment transactions securely and accurately while following company policies to ensure compliance.
- **Documentation Handling:** You will be responsible for collecting and verifying necessary documents required for ticketing and boarding processes.
- **Problem Solving:** You will need to resolve any ticketing issues that arise, such as flight changes or cancellations, by coordinating with relevant departments.
Required skills for this role include strong communication skills to effectively interact with customers. You should be detail-oriented to ensure accuracy in booking information. Basic knowledge of ticketing systems and travel regulations is helpful but not necessary as training will be provided. Being a team player is important as you will work closely with colleagues, and a positive attitude will help you thrive in a busy airport environment. Freshers are encouraged to apply; a 10th pass is the only educational requirement.
Experience
Fresher
No. of Openings
60
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata