Hiring For 12th Pass Freshers - Air Ticketing Agent

As an Airport Ticketing Agent in Kolkata, you will play a crucial role in ensuring a smooth travel experience for passengers. Your main responsibilities will include:

- **Ticket Sales and Reservations:** Assist customers in booking flights, handling their requests, and providing information on fares and schedules.

- **Customer Service:** Address passenger inquiries and resolve any issues related to ticketing and travel, ensuring that each customer feels valued and supported.

- **Check-in Support:** Help passengers with the check-in process, guiding them through any required documentation and procedures for departure.

- **Payment Processing:** Handle transactions efficiently, ensuring accurate payment processing for ticket purchases, changes, or cancellations.

- **Issue Resolution:** Manage ticket changes and refunds promptly, understanding airline policies and ensuring compliance with regulations.

To succeed in this role, you should possess strong communication skills, enabling effective interaction with a diverse range of passengers. Being organized and detail-oriented is essential, as you will manage multiple tickets and queries at once. Basic computer skills are necessary to operate ticketing systems and handle electronic payments. A friendly and patient demeanor will help create a positive experience for travelers. Previous experience in customer service or the travel industry is an advantage, but not mandatory. A high school diploma (12th pass) is required, and a willingness to learn will be crucial for growth in this role.

• Experience

  0 - 5 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Airport Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  20 - 29 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Two-way Cab

• Face Interview Location

  Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054