Hiring Freshers || Airport Terminal Services Agent

  • icon job experience 0 - 2 Years
  • icon job opening 970 Openings
  • icon salary 3.5 - 4.8 Lac/Yr
  • icon job posting Posted 51 days ago
  • Telephonic interview Telephonic interview
  • icon job location Lucknow
Key Skills

Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills

Job Description

As an Airport Terminal Services Agent, you will play a vital role in ensuring smooth operations at the airport. Your main duties will include assisting passengers, managing flight information, and providing excellent customer service.

Key Responsibilities:

- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to enhance their travel experience.

- Flight Information Management: Monitor and communicate flight statuses, ensuring passengers are kept informed of any changes or delays.

- Customer Service: Address passenger inquiries and concerns with a friendly and professional attitude, ensuring satisfaction.

- Safety and Security Checks: Conduct safety checks and ensure that all procedures are followed to maintain a safe airport environment.

- Collaboration with Airlines: Work closely with airline staff to coordinate services, share information, and resolve any issues that arise.

Required Skills and Expectations:

- Effective Communication: Strong verbal skills are essential for interacting with passengers and fellow employees.

- Problem-Solving Skills: Ability to quickly address and resolve passenger issues efficiently and effectively.

- Team Player: Willingness to work collaboratively with a diverse team in a fast-paced environment.

- Adaptability: Be flexible and ready to handle various tasks as needed, reflecting the dynamic nature of airport operations.

- Basic Computer Skills: Familiarity with computer systems for check-in and flight information management is preferred.

This role is suitable for individuals who are motivated, customer-focused, and eager to contribute to a positive airport experience.
  • Experience

    0 - 2 Years

  • No. of Openings

    970

  • Education

    12th Pass

  • Role

    Airport Terminal Services Agent

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

About Star Airways

The success of Star Airways over the times has made us one of the leading platforms when it comes to travel and flight booking. Where druggies meet the prospects of their dream destination at veritably affordable pricing with numerous offers and abatements, And this is our sole fidelity to making trip affordable indeed to the lower middle class, From Leh to Kanyakumari or from Rann of kutch to Dong, Our leaves packages will expand to every part of India and internationally.
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