Hiring Freshers || Airport Terminal Services Agent

As an Airport Terminal Services Agent, you will play a vital role in ensuring a smooth experience for passengers at the airport. You will assist guests with check-in, boarding, and baggage handling, making their journey comfortable and enjoyable.

Key Responsibilities:

1. Check-In Assistance: Help passengers with the check-in process, ensuring they have the correct travel documents and guiding them through all necessary steps.

2. Baggage Handling: Manage and assist with baggage check-in and ensure that it is loaded onto the correct flights, reducing the risk of loss.

3. Customer Service: Provide excellent customer support by addressing passenger inquiries, helping with flight information, and resolving any issues that may arise swiftly and politely.

4. Boarding Procedures: Ensure that boarding is conducted smoothly and efficiently by verifying tickets and directing passengers to their designated gates.

5. Safety and Security: Follow airport safety protocols and guidelines to maintain a secure environment for all passengers and staff.

Required Skills and Expectations:

Candidates need to have completed their 12th grade and possess strong communication skills in both English and Hindi. A friendly and approachable demeanor is crucial, as well as the ability to work well under pressure. Candidates should be adaptable to varying shifts, including weekends and holidays, and have a keen attention to detail. Previous experience in a customer service role is a plus but not mandatory.

• Experience

  0 - 2 Years

• No. of Openings

  970

• Education

  12th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab