Join our team as an Airport Terminal Services Agent in Lucknow, where you will play a crucial role in ensuring a smooth and pleasant experience for travelers. This position is ideal for individuals looking to start their career in the aviation industry.
Key Responsibilities:
You will assist passengers with check-in procedures to ensure their travel experience starts seamlessly. This includes handling luggage and providing guidance on boarding processes. You will also address passenger inquiries effectively, helping them with information about flights, airport services, and other travel-related concerns, which will contribute to a positive environment. Managing ticketing and boarding passes efficiently is essential, as it helps maintain smooth flow at the terminal. Additionally, you will support airport operations by coordinating with other departments to ensure a safe and secure environment for all travelers.
Required Skills and Expectations:
Candidates should have completed their 12th grade and should be comfortable working in a fast-paced environment. Strong communication skills are vital, as you will interact with diverse groups of people. A friendly and approachable attitude is essential for providing excellent customer service. Basic problem-solving skills will help you address and resolve passenger issues swiftly. A willingness to learn and adapt to various situations is important, as every day presents different challenges in the airport setting. Flexibility to work various shifts, including weekends and holidays, is expected.
Experience
0 - 2 Years
No. of Openings
980
Education
12th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab