As an Airport Terminal Services Agent, you will play a crucial role in ensuring a smooth travel experience for passengers at the airport. This position is ideal for those looking to start or advance their career in the aviation industry.
Key responsibilities include:
- **Check-In Assistance**: You will help passengers check in for their flights, ensuring they have all necessary documents and luggage. This process is essential for a timely departure.
- **Customer Service**: You will be the first point of contact for travelers, providing information about flights, boarding procedures, and airport facilities. Your friendly demeanor will help create a positive experience for guests.
- **Baggage Handling**: You will oversee the handling and transfer of luggage to ensure it reaches the correct destination on time. This includes tracking lost baggage and providing updates to passengers.
- **Safety and Security Compliance**: You will adhere to all safety regulations and procedures, including screening procedures, to ensure the safety of all passengers.
Required skills and expectations include:
- **Communication Skills**: You must be able to clearly communicate with passengers, colleagues, and airport staff, providing information and assistance as needed.
- **Attention to Detail**: Precision is key in handling bookings, checking documents, and managing luggage to avoid errors.
- **Team Player**: You should be able to work well with others in a fast-paced environment, supporting your colleagues and contributing to team success.
- **Adaptability**: You should be ready to work various shifts, including weekends and holidays, and be prepared for changing scenarios in a busy airport setting.
Experience
0 - 2 Years
No. of Openings
980
Education
12th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab