Hiring For 12th Pass Freshers - Airport Terminal Services Agent

We are looking for an Airport Terminal Services Agent in Delhi who will assist travelers at the airport. This role involves ensuring a smooth and pleasant experience for passengers from check-in to boarding.

Key Responsibilities:

1. Check-In Assistance: Help passengers with check-in procedures, including baggage handling and issuing boarding passes.

2. Customer Service: Provide information to travelers about flight schedules, terminal facilities, and services, ensuring a friendly and helpful atmosphere.

3. Baggage Support: Assist with baggage inquiries, support lost luggage claims, and ensure proper loading of baggage onto flights.

4. Safety Compliance: Enforce safety policies and procedures, ensuring that all operations comply with airport regulations to maintain a secure environment.

5. Problem Resolution: Address and resolve passenger complaints and issues quickly and efficiently, ensuring customer satisfaction.

Required Skills and Expectations:

Candidates should possess excellent communication skills to interact effectively with passengers and coworkers. A friendly and approachable demeanor is essential for providing exceptional customer service. Strong problem-solving abilities are needed to manage passenger issues, and attention to detail is crucial for handling check-in and baggage processes accurately. The ideal candidate should be able to thrive in a fast-paced environment and work well under pressure while maintaining professionalism. A completed 12th-grade education is required, and experience in customer service or related fields, though not mandatory, is an advantage.

• Experience

  0 - 2 Years

• No. of Openings

  970

• Education

  12th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab