Freshers For Airport Terminal Services Agent - Delhi

We are looking for an Airport Terminal Services Agent to join our team in Delhi. This entry-level position is ideal for individuals who enjoy working in a fast-paced environment and are passionate about providing excellent customer service.

Key Responsibilities:

1. **Passenger Assistance**: Help passengers with check-in procedures, baggage claims, and boarding processes to ensure a smooth travel experience.

2. **Information Provision**: Offer accurate information about flight schedules, terminal facilities, and services to enhance passenger knowledge and comfort.

3. **Baggage Handling**: Safely manage passenger luggage, including proper tagging, loading, and unloading, while ensuring compliance with airline policies.

4. **Customer Service**: Address passenger inquiries and concerns promptly and courteously, striving to resolve issues and maintain high satisfaction levels.

5. **Documentation**: Ensure that all necessary paperwork is completed accurately and processed according to company guidelines.

Required Skills and Expectations:

Candidates should have completed at least their 12th grade and possess strong interpersonal skills. It is essential to communicate clearly and effectively, both verbally and in writing. The ability to handle stressful situations and work well under pressure is crucial. Basic computer skills are necessary for managing passenger information and documentation. A strong team player attitude is expected, along with a commitment to providing exceptional service to all travelers. Reliable attendance and punctuality are essential in this role.

• Experience

  0 - 2 Years

• No. of Openings

  980

• Education

  12th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab