As an Airport Terminal Services Agent, you will play a vital role in supporting passengers during their journey through the airport. You will provide assistance with check-in, baggage handling, and boarding processes. This position requires a friendly and efficient demeanor to ensure a positive travel experience.
Key Responsibilities:
1. **Passenger Check-in**: You will greet passengers, assist them with the check-in process, and provide information about flight schedules and airport services to ensure a smooth experience.
2. **Baggage Handling**: Your role includes helping passengers with luggage, including checking bags and providing updates on lost or delayed baggage.
3. **Customer Service**: You will address passenger inquiries, resolve issues, and offer support to ensure a pleasant atmosphere in the terminal.
4. **Boarding Assistance**: You will help the boarding process by verifying passenger information, ensuring safety protocols are followed, and ensuring that each flight departs on time.
Required Skills and Expectations:
Ideal candidates should have good communication skills to interact positively with passengers. A friendly and professional attitude is essential, as you will often be the first point of contact for travelers. Being able to handle stress and solve problems efficiently is crucial in a busy airport environment. Candidates should be able to work well in a team, display punctuality, and be willing to work flexible hours, including weekends and holidays. A minimum education of 12th grade is required, along with basic computer skills.
Experience
0 - 2 Years
No. of Openings
980
Education
12th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab