Fresher hiring for Airport Terminal Services Agent

As an Airport Terminal Services Agent, you will be a vital part of the airport operations team, ensuring that passengers have a smooth and pleasant experience from check-in to boarding.

**Key Responsibilities:**

- **Passenger Check-In**: Assist passengers with the check-in process, ensuring all necessary travel documents are submitted and verified efficiently.

- **Baggage Handling**: Manage the handling of passenger luggage, ensuring it is correctly tagged and loaded onto the right flights.

- **Passenger Assistance**: Provide information and support to travelers regarding flight schedules, gates, and any delays, ensuring they are well-informed throughout their journey.

- **Ticketing**: Issue tickets and boarding passes, addressing any special requirements or requests from passengers.

- **Customer Service**: Maintain a friendly and professional demeanor while responding to passenger inquiries and resolving concerns to enhance customer satisfaction.

- **Safety Compliance**: Adhere to safety and security regulations to ensure the safety of passengers and staff at all times.

**Required Skills and Expectations:**

- Must have completed at least the 12th grade education.

- Strong communication skills to interact effectively with passengers and team members.

- Ability to work in a fast-paced environment and handle challenging situations calmly.

- A customer-focused attitude, showing empathy and patience toward travelers.

- Basic computer skills for managing check-in systems and ticketing platforms.

- Willingness to work flexible hours, including weekends and holidays, as airport operations run 24/7.

• Experience

  0 - 1 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 29 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation