We are seeking a dedicated Airport Terminal Services Agent to join our team in Kolkata, India. This role is suited for freshers looking to start their career in the aviation industry.
As an Airport Terminal Services Agent, you will be responsible for ensuring a smooth travel experience for passengers at the airport.
Key responsibilities include:
- **Customer Service:** Assist passengers with check-in procedures, baggage handling, and inquiries while maintaining a friendly and professional demeanor.
- **Check-In Assistance:** Help passengers complete check-in processes, issue boarding passes, and ensure luggage is tagged properly.
- **Flight Information:** Provide accurate flight details and updates to passengers while managing any concerns or changes in flight schedules efficiently.
- **Safety and Security:** Ensure passenger safety by adhering to all airport security protocols, conducting necessary checks, and reporting any suspicious activities.
Required skills and expectations include:
- **Communication Skills:** You should possess excellent verbal communication skills to interact effectively with passengers and team members.
- **Attention to Detail:** A keen eye for detail is necessary to ensure accurate documentation and proper handling of luggage.
- **Problem-solving Ability:** Ability to think quickly and resolve issues that arise during passenger interactions.
- **Teamwork:** Collaborating with colleagues and other airport staff is essential to provide a seamless experience for travelers.
Candidates should be punctual, responsible, and willing to work in a fast-paced environment. A minimum educational qualification of passing the 10th grade is required.
Experience
Fresher
No. of Openings
123
Education
10th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, One-way Cab
Face Interview Location
kolkata