Airport Terminal Services Agent (Freshers) Kolkata

As an Airport Terminal Services Agent, you will play a vital role in ensuring a smooth and pleasant travel experience for passengers at the airport. Your primary responsibilities will include:

- **Passenger Check-in:** Assist travelers in checking in for their flights, ensuring they have the necessary documents and luggage ready for travel.

- **Baggage Handling:** Safely manage and label passenger baggage to ensure it reaches its destination on time, while addressing any issues that may arise.

- **Information Assistance:** Provide accurate information to passengers regarding flight schedules, gate changes, and airport services, helping to clear any confusion.

- **Customer Service:** Address passengers' inquiries and concerns in a friendly manner, ensuring they feel comfortable and valued during their airport experience.

- **Collaboration with Teams:** Work closely with airline staff, security, and ground services to ensure that all operations run smoothly and efficiently.

For this role, you are expected to have excellent communication skills, with the ability to interact well with passengers from diverse backgrounds. A keen attention to detail is important to ensure that all processes are followed accurately. You should be adaptable and able to work in a fast-paced environment, often requiring you to multi-task effectively. A positive attitude and a team-oriented mindset are essential, as you will be part of a larger group dedicated to providing outstanding service to travelers.

• Experience

  0 - 1 Years

• No. of Openings

  26

• Education

  10th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata