Airport Terminal Services Agent Jobs For Freshers - Bhubaneswar

As an Airport Terminal Services Agent, you will play a crucial role in ensuring smooth operations at the airport terminal. Your primary responsibilities include:

- Customer Service: Assist passengers with check-in processes, answer their queries, and provide information about flights to ensure a pleasant travel experience.

- Check-in Procedures: Help passengers with the check-in process, manage baggage check, and ensure that all boarding passes are issued correctly and timely.

- Handling Passenger Issues: Address any issues or concerns that passengers may have, including flight delays or lost luggage, providing solutions or guidance as needed.

- Coordinating with Other Departments: Work closely with other airport departments, such as security and baggage handling, to ensure the efficient flow of passengers and luggage.

- Monitoring Flight Information: Keep updated on flight schedules and changes, announcing important information to passengers and assisting them accordingly.

To succeed in this role, you should possess:

- Good Communication Skills: Ability to communicate clearly and effectively with passengers from diverse backgrounds.

- Attention to Detail: A keen eye for detail to handle documents and processes accurately, minimizing errors.

- Customer-Oriented Attitude: A friendly and helpful approach to assist passengers, ensuring their needs are met.

- Problem-Solving Skills: Ability to think quickly and provide solutions in a fast-paced environment.

- Basic Computer Skills: Familiarity with computer systems for check-in and monitor flight information.

This role is ideal for individuals looking to start a career in the aviation sector with a passion for customer service.

• Experience

  0 - 1 Years

• No. of Openings

  33

• Education

  10th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata