Face-to-Face For Airport Terminal Services Agent Jobs (Freshers)

As an Airport Terminal Services Agent, you will play a vital role in ensuring a smooth and pleasant experience for passengers at the airport. You will be responsible for various tasks related to passenger check-in, boarding, and providing information.

**Key Responsibilities:**

- **Passenger Check-in Assistance:** Help travelers check in for their flights by verifying documents and issuing boarding passes, ensuring each passenger is ready to travel.

- **Baggage Handling:** Assist passengers with their luggage, ensuring bags are checked in correctly and manage any baggage-related issues.

- **Information Services:** Provide accurate information to passengers regarding flight schedules, gates, and other airport services, enhancing their understanding and comfort while at the airport.

- **Boarding Process Support:** Facilitate the boarding process by verifying tickets and ensuring passengers board in an orderly fashion.

- **Customer Service:** Address any queries or concerns passengers may have, offering solutions and maintaining a positive airport experience.

**Required Skills and Expectations:**

- Strong communication skills are essential to interact effectively with passengers and team members.

- Being detail-oriented will help ensure that all tasks, such as checking in passengers and handling baggage, are completed accurately.

- A friendly and approachable demeanor will promote a welcoming atmosphere for travelers.

- Basic computer skills are necessary for managing check-in and boarding processes.

- Ability to work in a fast-paced environment and handle stressful situations calmly is important.

- A minimum education of 10th grade is required, with no prior experience necessary, as on-the-job training will be provided.

• Experience

  0 - 1 Years

• No. of Openings

  36

• Education

  10th Pass

• Role

  Airport Terminal Services Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata