We are looking for dedicated Airport Staff to join our team in Patna, India. This full-time role is ideal for individuals passionate about the aviation industry and eager to provide excellent customer service.
Key Responsibilities:
1. **Customer Assistance:** Greet and assist passengers at check-in counters, providing information about flight schedules, baggage policies, and airport facilities. Your friendly demeanor will help create a welcoming environment for travelers.
2. **Baggage Handling:** Safely manage baggage check-in, loading, and unloading processes. Ensure that bags are tagged correctly and processed efficiently to minimize delays.
3. **Security Checks:** Support security personnel in conducting passenger and baggage screenings to ensure the safety and security of all travelers.
4. **Coordination:** Collaborate with other airport staff, including check-in agents and ground crew, to ensure smooth flight operations. Effective communication is crucial for addressing any operational issues that may arise.
5. **Problem Solving:** Handle passenger complaints and assist with resolving issues related to flight delays, cancellations, or lost baggage in a calm and professional manner.
Required Skills and Expectations:
Candidates should be at least 12th grade graduates and possess good communication skills in English and Hindi. A positive attitude and strong teamwork abilities are essential. Attention to detail, the ability to work in a fast-paced environment, and a commitment to customer service will contribute to your success in this role. Previous experience in customer service or hospitality is a plus but not mandatory.
Experience
0 - 2 Years
No. of Openings
985
Education
12th Pass
Role
Airport Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days