As an Airport Staff member in Kolkata, you will play a vital role in ensuring the smooth and efficient operation of airport services. You will interact with passengers and engage in various tasks to enhance their travel experience.
Key Responsibilities:
- Passenger Assistance: Help travelers with check-in procedures, provide information about flights, and assist with baggage handling.
- Safety Checks: Conduct routine security checks to ensure the safety of all passengers and staff, following airport regulations and procedures.
- Customer Service: Address passenger inquiries and complaints promptly and courteously, ensuring a pleasant travel experience.
- Collaboration with Teams: Work closely with airport security, airline staff, and ground crew to coordinate operations and respond to any emergencies.
- Maintenance of Records: Keep accurate records of occurrences, passenger feedback, and operational issues to improve services continuously.
Required Skills and Expectations:
- Strong communication skills are essential to effectively interact with passengers and colleagues.
- A positive attitude and friendly demeanor will enhance the overall customer experience at the airport.
- Basic knowledge of safety and security protocols is preferred but can be taught on the job.
- Flexibility in working hours is important, as shifts may vary depending on flight schedules.
- Basic computer skills are necessary for managing check-in systems and updating passenger information.
We seek enthusiastic individuals who are eager to contribute to a dynamic team in a fast-paced environment.
Experience
0 - 4 Years
No. of Openings
150
Education
10th Pass
Role
Airport Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 32 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, PF, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata mintopark