Airport Executive - Full Time - Freshers

Airport ground staff job descriptions (JDs) cover diverse roles from customer service (check-in, boarding, inquiries) to ramp operations (baggage handling, aircraft guiding, loading) and security, focusing on ensuring smooth, safe, and efficient airline operations and passenger experiences, involving tasks like ticketing, guiding passengers, managing luggage, and coordinating with crews. Key duties include passenger check-in, issuing passes, handling complaints, loading/unloading baggage, assisting special needs passengers, and ensuring compliance with safety regulations, all while maintaining professionalism.

Key Responsibilities

Passenger Services: Greeting, check-in, boarding pass/tag issuance, answering queries, resolving issues (delays, cancellations), assisting special needs travelers (elderly, children, disabilities).

Baggage Handling: Tagging, loading/unloading, tracking lost/damaged luggage, ensuring correct delivery.

Ramp Operations: Aircraft marshalling (guiding planes), connecting ground power, loading catering/supplies, pre-flight safety checks, coordinating with pilots.

Security: Assisting with screenings, monitoring CCTV, controlling access, adhering to safety protocols.

Administrative: Ticket sales, reservations, flight information updates.

Aircraft Support: Cabin cleaning, stocking refreshments before departure.

Required Skills & Attributes

Excellent communication (especially English) and interpersonal skills.

Strong customer service focus with problem-solving abilities.

Ability to work in shifts, multi-task, and remain calm under pressure.

Professional appearance and a pleasant personality.

Punctuality and efficiency.

Example JD Snippet

We seek energetic Ground Staff to manage administrative duties and passenger communication, including welcoming passengers, checking baggage, processing tickets, resolving queries, and assisting passengers with special needs, ensuring a comfortable and safe journey while adhering to all airline procedures and safety regulations.

• Experience

  0 - 5 Years

• No. of Openings

  200

• Education

  12th Pass

• Role

  Airport Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office