Job Description

Raipur Airport Ground Staff

Job Overview:

We are seeking a professional Airport Ground Staff to ensure smooth airport operations at Raipur and provide passengers with a seamless travel experience. The role involves assisting travelers with check-in, boarding, luggage handling, and offering high-quality customer service.

Key Responsibilities:

Assist passengers during check-in, boarding, and departure processes efficiently.

Provide accurate flight details, gate information, and travel guidance.

Handle baggage tagging, luggage management, and passenger documentation.

Professionally resolve passenger queries, complaints, and last-minute travel concerns.

Coordinate with airline staff, airport authorities, and ground handling teams.

Ensure strict adherence to airport safety standards and operational protocols.

Support elderly passengers, families, and travelers requiring special assistance.

Qualification:

Minimum 12th Pass (Higher Secondary Education).

AIATC (Airport / Airline Training Certificate) mandatory.

Additional aviation, hospitality, or customer service training is a plus.

Required Skills:

Excellent communication and interpersonal skills.

Strong customer service orientation and problem-solving abilities.

Basic computer skills and knowledge of airport systems.

Ability to work in rotational shifts and a fast-paced airport environment.

Professional attitude with a passenger-focused mindset.
  • Experience

    0 - 6 Years

  • No. of Openings

    126

  • Education

    12th Pass

  • Role

    Airport Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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