Interview For Airport Executive || 12th Pass - Freshers

Job Title: Ground Staff

Department: Airport Operations

Location: Airport

Employment Type: Full-time / Shift-based

Job Summary

Ground Staff are responsible for providing passenger support and ensuring smooth airport and flight operations. The role involves customer service, check-in assistance, boarding procedures, baggage handling coordination, and compliance with safety and security regulations.

Key Responsibilities

Assist passengers with check-in, boarding, and arrival procedures

Verify travel documents, tickets, and identification

Handle passenger queries and provide accurate flight information

Coordinate baggage handling and ensure proper tagging

Assist passengers with special needs (elderly, children, disabled travelers)

Manage boarding gates and ensure timely departure of flights

Ensure compliance with airport safety, security, and airline policies

Handle customer complaints professionally and escalate when required

Coordinate with cabin crew, security, and airport authorities

Required Skills & Competencies

Excellent communication and interpersonal skills

Customer-focused attitude

Ability to work under pressure and in shifts

Problem-solving and conflict-handling skills

Teamwork and coordination abilities

Educational Qualifications

Minimum: High School / 10+2 pass

Diploma or degree in Aviation, Hospitality, or Travel & Tourism preferred

Experience

Freshers can apply

Prior experience in aviation, hospitality, or customer service is an advantage

Physical & Other Requirements

Willingness to work in rotational shifts (including nights, weekends, holidays)

Good grooming and professional appearance

Basic computer knowledge

Compensation & Benefits

Competitive salary

Travel benefits (as per airline policy)

Training and career growth opportunities

• Experience

  0 - 6 Years

• No. of Openings

  500

• Education

  12th Pass

• Role

  Airport Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office