Freshers & Experience || Full Time || Airport Executive

We are seeking an Air Ticketing Executive in Kolkata, India, to assist customers with flight bookings and travel arrangements. This is an excellent opportunity for fresh graduates or individuals with minimal experience to start their career in the travel industry.

Key Responsibilities:

- **Flight Booking:** Assist customers in booking domestic and international flights via various platforms, ensuring accuracy and efficiency in the process.

- **Ticketing Operations:** Handle ticket issuance and cancellations, ensuring compliance with airline policies and guidelines to avoid penalties for customers.

- **Customer Service:** Provide exceptional customer support by addressing inquiries, resolving issues, and ensuring a smooth booking experience.

- **Travel Documentation:** Ensure customers have the correct travel documentation, such as visas and identification, and provide information on travel regulations.

- **Sales Support:** Promote additional services like travel insurance and hotel bookings to enhance customer experiences and meet sales targets.

Required Skills and Expectations:

Candidates should have a minimum educational qualification of 12th grade. Strong communication skills, both verbal and written, are essential for interacting with customers and colleagues. Attention to detail and organizational skills are crucial for managing bookings accurately. A willingness to learn and adapt in a fast-paced environment is expected. Experience in customer service roles or knowledge of airline operations is a plus, but not mandatory for applicants willing to learn new skills.

• Experience

  0 - 1 Years

• No. of Openings

  23

• Education

  12th Pass

• Role

  Airport Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Kolkata