As an Airport Representative in Asansol, you will serve as the primary point of contact for travelers, ensuring they have a positive experience at the airport. Your role will involve various responsibilities, where you will assist passengers and provide necessary information.
**Key Responsibilities:**
- **Passenger Assistance:** Greet and assist passengers upon arrival at the airport, helping them with check-in procedures, baggage claims, and directions.
- **Information Provision:** Offer accurate information regarding flight schedules, delays, and terminal services to ensure passengers are well-informed.
- **Problem Resolution:** Address passenger inquiries and concerns, providing solutions or escalating issues to higher authorities as needed.
- **Coordination with Airlines:** Work closely with airline staff to manage boarding procedures, ensuring a smooth process and clear communication between passengers and airlines.
- **Safety and Compliance:** Monitor the airport environment to ensure safety protocols are followed, reporting any suspicious activities or concerns to security personnel.
**Required Skills and Expectations:**
Candidates should have completed at least the 10th grade and be willing to work full-time in an office environment. Good communication skills are essential for interacting effectively with passengers and team members. A friendly and approachable attitude is necessary, along with the ability to remain calm under pressure. Strong problem-solving skills will help you manage passenger issues efficiently. Freshers are welcome, making it an excellent opportunity to start your career in the aviation industry.
Experience
Fresher
No. of Openings
50
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata