Hiring For 12th Pass Freshers - Airport Passenger Service Associate

As an Airport Passenger Service Associate in Kolkata, you will play a crucial role in ensuring a smooth and pleasant travel experience for passengers. You will be responsible for various tasks at the airport to support passengers before, during, and after their flights.

Key Responsibilities:

- Check-in Assistance: Help passengers with the check-in process, including verifying their documents, issuing boarding passes, and ensuring baggage is properly tagged.

- Customer Support: Address passenger inquiries and concerns promptly, providing information about flights, boarding procedures, and airport services.

- Boarding Procedures: Facilitate the boarding process by ensuring passengers board in an orderly manner, checking boarding passes, and assisting those with special needs.

- Problem Resolution: Handle any passenger issues or complaints that arise, coordinating with other staff to find quick and effective solutions.

- Maintain Cleanliness: Ensure that waiting areas and service counters are kept clean and organized for passenger comfort.

Required Skills and Expectations:

- Excellent Communication: You should communicate clearly and effectively in English and Hindi, providing information to passengers and responding to their needs.

- Customer Service Orientation: A friendly and approachable demeanor is vital for working with passengers and ensuring their satisfaction.

- Basic Technical Skills: Familiarity with computers and airport systems will be beneficial for checking in passengers and managing information.

- Teamwork: The ability to work well with colleagues and collaborate with various departments to enhance the passenger experience.

- Adaptability: Be prepared to handle various tasks and challenges in a dynamic airport environment, staying calm under pressure.

• Experience

  0 - 2 Years

• No. of Openings

  70

• Education

  12th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  20 - 33 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Food/Meals, 5 Working Days

• Face Interview Location

  Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054