Freshers & Experience || Full Time || Airport Passenger Service Associate

As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring passengers have a smooth and pleasant experience during their time at the airport. This full-time position is ideal for individuals with a passion for customer service and a desire to work in a dynamic environment.

**Key Responsibilities:**

- **Customer Assistance:** Welcome passengers, assist them with check-in procedures, and provide information about flight schedules and airport facilities.

- **Check-In Support:** Help passengers complete check-in processes, including baggage handling and issuing boarding passes, ensuring a seamless travel experience.

- **Problem-Solving:** Address and resolve any passenger queries or issues, offering solutions to enhance customer satisfaction during their airport journey.

- **Coordination with Departments:** Work closely with airline teams and other airport staff to communicate passenger needs and ensure smooth operations.

- **Maintaining Cleanliness:** Ensure that check-in areas and waiting lounges are clean and organized, creating a welcoming atmosphere for passengers.

**Required Skills and Expectations:**

- Excellent communication skills are essential for interacting effectively with passengers and team members.

- A friendly and approachable demeanor will help create a positive environment for travelers.

- Basic computer skills are necessary to handle reservation systems and check-in processes.

- Flexibility in working hours, as shifts may include weekends and holidays.

- A high school diploma is required, showing your readiness to begin a career in aviation services.

This role is a great entry point for anyone looking to start a career in the aviation industry, providing valuable experience and skills.

• Experience

  0 - 1 Years

• No. of Openings

  22

• Education

  12th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Karnani Estate, 5th Floor, Office No. 196 kolkata 700017