We are looking for dedicated Air Port Ground Staff to join our team in Kolkata. This is an entry-level position suitable for individuals who have completed their 12th grade. The role involves ensuring smooth operations at the airport and providing excellent customer service to passengers.
Key Responsibilities:
1. **Passenger Assistance**: Help passengers with check-in, boarding, and luggage handling to ensure a pleasant travel experience.
2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that all items are handled with care.
3. **Information Desk Support**: Provide passengers with information regarding flights, schedules, and airport services, addressing any queries they may have.
4. **Safety and Security Compliance**: Adhere to safety and security protocols to maintain a secure environment for passengers and staff.
5. **Collaboration with Team**: Work closely with other airport staff and departments to facilitate smooth operations and assist during emergencies or unexpected events.
Required Skills and Expectations:
Candidates must possess strong communication skills and a friendly attitude towards customers. Being punctual, reliable, and able to work in a fast-paced environment is crucial. A basic understanding of airport operations and a willingness to learn are essential. Additionally, a team-oriented approach and adaptability to changing situations are expected to excel in this role.
Experience
0 - 1 Years
No. of Openings
22
Education
12th Pass
Role
Airport Passenger Service Associate
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Karnani Estate, 5th Floor, Office No. 196 kolkata 700017