As an Airport Operations Executive in Kolkata, you will support the daily operations and ensure a smooth experience for travelers. This role is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education.
Key Responsibilities:
- Passenger Assistance: Help passengers with check-in, baggage handling, and boarding processes to ensure they have a pleasant experience at the airport.
- Flight Coordination: Monitor flight schedules and communicate with various departments to manage any delays or updates, making sure all information is accurate and timely.
- Safety Guidelines Enforcement: Ensure that all safety regulations and airport policies are followed by passengers and staff to maintain a secure environment.
- Customer Service: Address passenger inquiries and resolve issues promptly, enhancing overall customer satisfaction.
- Documentation Support: Assist in preparing and managing necessary paperwork related to flights, baggage, and customs to facilitate smooth operations.
Required Skills and Expectations:
You should possess strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for managing complex tasks and ensuring accurate information is conveyed. Being adaptable and working well in a fast-paced environment is crucial, as airport operations often involve unexpected challenges. A positive attitude and a customer-oriented mindset will help you excel in this role. Computer literacy is also necessary for managing operational systems and communication tools.
Experience
0 - 2 Years
No. of Openings
70
Education
12th Pass
Role
Airport Operations Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 22 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, ESI, Food/Meals, 5 Working Days
Face Interview Location
Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054