As an Airport Operations Executive, you will play a vital role in ensuring smooth airport operations. You will work in a fast-paced environment, helping to make each passenger's journey as enjoyable as possible.
Key Responsibilities:
- Customer Service: Assist passengers with inquiries and provide information about flights, baggage, and airport services to enhance their travel experience.
- Check-in Assistance: Support passengers during the check-in process by verifying documentation, issuing boarding passes, and ensuring the timely handling of baggage.
- Coordination with Airlines: Collaborate with airlines to ensure flights are on schedule and communicate any changes or delays to both staff and passengers.
- Safety Compliance: Follow airport safety and security protocols closely to ensure the safety of passengers and staff at all times.
- Problem Solving: Address and resolve passenger issues or complaints promptly, ensuring customer satisfaction and a positive airport experience.
Required Skills and Expectations:
- Communication Skills: Good verbal and written communication skills are essential for interacting with passengers and team members effectively.
- Attention to Detail: Ability to pay close attention to details, especially when handling passenger information and ensuring compliance with airport procedures.
- Teamwork: Willingness to work collaboratively with others in a diverse team environment to achieve common goals.
- Adaptability: Be flexible and ready to respond to changing situations, such as flight delays or passenger needs, with a positive attitude.
- Basic Computer Skills: Familiarity with basic computer operations and airport management systems will be helpful but not mandatory for candidates with a strong willingness to learn.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airport Operations Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata