As an Airport Operations Executive in Bhubaneswar, you will play a vital role in ensuring smooth airport operations and excellent customer service. This entry-level position is suitable for individuals with minimal experience who are eager to learn and contribute to the aviation industry.
Key Responsibilities:
1. **Customer Service**: Assist passengers with inquiries, check-ins, and boarding procedures, ensuring a positive travel experience.
2. **Check-In Procedures**: Support check-in operations by verifying passenger details, issuing boarding passes, and managing luggage.
3. **Safety Compliance**: Adhere to all safety and security regulations while assisting in the operation of screening and baggage handling processes.
4. **Coordination with Staff**: Collaborate with various airport staff, including ground crew and security personnel, to facilitate seamless operations and communication.
5. **Problem Resolution**: Address passenger issues and complaints effectively, escalating them to the appropriate departments when necessary.
Required Skills and Expectations:
Candidates should possess strong communication skills to interact effectively with passengers and colleagues. A customer-oriented attitude is essential, along with the ability to work in a fast-paced environment. Attention to detail and a willingness to learn are crucial, as is the ability to handle stressful situations calmly. Having a background in customer service or operations, even if minimal, will be beneficial. A completion of the 10th grade is required to apply for this position.
Experience
0 - 1 Years
No. of Openings
53
Education
10th Pass
Role
Airport Operations Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata