Airport Operations Executive - Full Time - Freshers

As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:

- **Customer Assistance:** You will greet and assist passengers, guiding them through check-in, security, and boarding processes to ensure they have a pleasant experience.

- **Check-In Support:** You will help passengers with the check-in process, including handling luggage, issuing boarding passes, and providing information about their flights.

- **Flight Monitoring:** You will keep track of flight schedules and updates. Communicating any changes or delays to passengers and staff is essential to maintain efficiency.

- **Coordination with Airlines:** You will liaise with different airlines to ensure all operations run smoothly. Prompt communication with airline representatives is key to addressing passenger needs.

- **Handling Queries & Complaints:** You will be responsible for addressing passenger queries and resolving any complaints effectively and courteously, ensuring passenger satisfaction.

To succeed in this role, you should possess the following skills and qualities:

- **Communication Skills:** Clear verbal and written communication skills are essential for interacting with passengers and team members.

- **Problem-Solving Abilities:** You should be able to think on your feet and find solutions to issues that arise during operations.

- **Team Player:** Working well with others is vital since you will be part of a larger operations team.

- **Attention to Detail:** Being detail-oriented is important for maintaining accurate records and ensuring safety procedures are followed.

- **Adaptability:** You should be open to working in a fast-paced environment and willing to learn new processes quickly.

• Experience

  Fresher

• No. of Openings

  55

• Education

  10th Pass

• Role

  Airport Operations Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  KOLKATA