As an Airport Operations Executive, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. You will work primarily at the airport in Durgapur and report directly to your supervisor.
**Key Responsibilities:**
- **Customer Service:** Assist passengers with check-in, boarding, and baggage handling, ensuring they have a pleasant and efficient experience at the airport.
- **Safety and Security Checks:** Perform required safety checks on baggage and passenger documentation to comply with airport security regulations.
- **Coordination with Airlines:** Communicate effectively with airline representatives to handle flight schedules, delays, and passenger needs.
- **Problem Resolution:** Address any issues or complaints from passengers promptly and professionally, ensuring satisfaction and a positive experience.
- **Documentation Management:** Maintain accurate records of daily operational activities, including flight arrivals and departures, to support operational efficiency.
- **Team Collaboration:** Work closely with airport staff, including ground crew and security, to ensure coordinated efforts in airport operations.
Required skills and expectations include having a good understanding of airport operations and processes. Strong communication skills are essential for interacting with passengers and team members. Candidates should be proactive problem solvers and able to remain calm under pressure. Basic computer skills are important for managing documentation and reports. A high level of professionalism and a customer-oriented attitude are vital for this role.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Operations Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 39 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata