- Coordinate with ground staff to ensure smooth operations at the airport: The Airport Operations Executive will be responsible for working closely with the ground staff to ensure that all operations at the airport run efficiently and effectively.
- Oversee passenger check-in, baggage handling, and boarding processes: The incumbent will be in charge of supervising the procedures related to passenger check-in, baggage handling, and boarding to ensure a seamless travel experience for all passengers.
- Handle customer inquiries and resolve issues promptly: The Airport Operations Executive will need to address customer inquiries and resolve any issues or complaints promptly to maintain high levels of customer satisfaction.
- Maintain and update flight schedules and other relevant information: It will be the responsibility of the Airport Operations Executive to keep track of flight schedules and updates, as well as any other pertinent information related to airport operations.
- Ensure compliance with airport security and safety regulations: The incumbent will be expected to ensure that all airport security and safety regulations are strictly adhered to at all times to guarantee the safety of passengers and staff.
Required Skills and Expectations:
- Excellent communication skills to interact with passengers and ground staff effectively.
- Strong organizational skills to manage multiple tasks simultaneously.
- Ability to work under pressure and handle stressful situations calmly.
- Attention to detail to ensure accuracy in all airport operations.
- Basic computer proficiency to update and maintain flight schedules and other records.