Job Description

Job Title: Airport Ground Staff

Location: Mumbai

Industry: Aviation / Airlines / Airport Operations

📌 Job Overview

We are looking for dedicated and customer-oriented Airport Ground Staff in Mumbai to handle passenger services and ensure smooth airport operations. This role is suitable for both freshers and experienced candidates aiming to build a strong career in the aviation industry.

🎯 Key Responsibilities

Assist passengers with check-in, boarding, and departure procedures

Handle ticketing, reservations, and travel documentation

Manage baggage handling, tagging, and claim support

Provide excellent customer service and passenger assistance

Coordinate with airline staff for on-time flight departures

Ensure compliance with airport safety and security regulations

Resolve passenger queries and issues professionally

✅ Eligibility Criteria

Minimum qualification: 10th / 12th pass or Graduate

Age limit: 18 to 30 years

Good communication skills (Hindi & English)

Basic computer knowledge

Presentable personality and customer-handling skills

💼 Skills Required

Strong communication & interpersonal skills

Customer service orientation

Problem-solving ability

Team coordination

Time management

💰 Salary & Benefits

Salary: ₹35,800 - ₹75,000 per month

Performance incentives

Travel allowances (as per company policy)

Growth opportunities in aviation sector

🕒 Job Type

Full-time / Rotational shifts

Work location: Airport terminal

🚀 Career Growth

Career progression includes:

Senior Ground Staff

Passenger Service Executive

Duty Manager

Airport Operations Manager

🔑 Keywords (SEO Optimized)

Airport Ground Staff Jobs in Mumbai, Airport Vacancy Mumbai 2026, Ground Staff Salary Mumbai, Aviation Jobs for Freshers Mumbai, Airline Jobs Mumbai
  • Experience

    0 - 6 Years

  • No. of Openings

    500

  • Education

    12th Pass

  • Role

    Airport Operations Executive

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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