We are looking for an enthusiastic Airport Information Desk Executive to assist travelers and provide them with relevant information about airport services and facilities. This role is perfect for freshers and offers a great opportunity to start a career in the aviation industry.
Key Responsibilities:
1. **Welcome Passengers**: Greet passengers kindly and professionally as they arrive at the information desk, creating a friendly and helpful atmosphere.
2. **Provide Information**: Respond to inquiries about flight schedules, terminal facilities, and other airport services. Ensure that passengers receive accurate and timely information.
3. **Assist with Directions**: Guide travelers to various locations within the airport, such as boarding gates, baggage claim areas, and lounges, ensuring they find their way easily.
4. **Handle Complaints**: Listen to passenger concerns and complaints attentively, working to resolve issues efficiently and professionally while maintaining customer satisfaction.
5. **Maintain Desk Area**: Keep the information desk organized and well-stocked with necessary materials, ensuring it remains a welcoming space for all visitors.
Required Skills and Expectations:
Candidates should have at least a 10th-grade education and be comfortable interacting with people. Strong communication skills are essential for effectively conveying information to passengers. The ideal candidate will be friendly, patient, and able to work in a fast-paced environment. Basic computer skills are preferred, as you may need to look up information or update records. A positive attitude and willingness to learn will contribute to your success in this role.
Experience
Fresher
No. of Openings
51
Education
10th Pass
Role
Airport Information Desk Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata