As an Airport Information Desk Executive in Gorakhpur, you will be the first point of contact for travelers, providing them with essential information and assistance. This role is perfect for freshers looking to start their career in the aviation industry.
Key Responsibilities:
1. **Customer Assistance**: Welcome and assist passengers at the information desk, answering queries about flights, check-in procedures, and airport facilities.
2. **Information Dissemination**: Provide accurate information regarding flight schedules, gate numbers, and luggage inquiries to ensure passengers are well-informed.
3. **Problem-Solving**: Address and resolve passenger issues or complaints promptly, ensuring a positive travel experience.
4. **Communication Coordination**: Liaise between passengers and airline representatives for smooth operations, ensuring any special requests or needs are communicated effectively.
5. **Documentation Support**: Help passengers complete necessary documentation for check-in or boarding, reinforcing procedures when required.
Required Skills and Expectations:
Candidates must have a minimum of a 10th-grade education and excellent communication skills. A friendly demeanor and a customer-first approach are essential to provide outstanding service. Ability to work in a fast-paced environment and handle stressful situations with patience is crucial. Basic knowledge of airport operations and procedures will be an advantage. Reliability and punctuality are vital for maintaining airport schedules and ensuring passenger satisfaction.
Experience
Fresher
No. of Openings
51
Education
10th Pass
Role
Airport Information Desk Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata