As an Airport Information Desk Executive in Bankura, India, you will play a vital role in assisting travelers with their needs, ensuring a smooth and pleasant experience at the airport.
Key Responsibilities:
1. **Guest Assistance**: Provide helpful information to passengers regarding flight schedules, gates, services, and travel policies. You will be the first point of contact for passengers requiring support.
2. **Ticketing Support**: Assist travelers with ticketing queries and procedures. You will help them understand their options and guide them through the ticketing process if needed.
3. **Problem Resolution**: Address any concerns or issues travelers may encounter. This could include lost luggage, delays, or other inquiries, and you will be expected to calmly and effectively resolve these situations.
4. **Information Dissemination**: Keep yourself updated on airport services, flight statuses, and safety regulations. You will regularly communicate this information to both passengers and staff to ensure everyone is informed.
5. **Customer Service**: Provide excellent customer service with a friendly and professional demeanor. Your role is to create a welcoming environment and assist travelers from diverse backgrounds.
Required Skills and Expectations:
Candidates should possess excellent communication skills, both verbal and written, as interaction with passengers is key. A positive attitude and a strong willingness to help others are essential traits. Being attentive to details and able to handle stressful situations calmly will be crucial in this role. Freshers are welcome to apply, and a minimum education of a 10th pass is required.
Experience
Fresher
No. of Openings
51
Education
10th Pass
Role
Airport Information Desk Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata