As an Airport Hospitality Staff member, you will play a crucial role in providing excellent service to travelers at the Tamulpur airport. You will ensure that all passengers have a pleasant experience during their time at the airport.
**Key Responsibilities:**
- **Welcoming Passengers:** Greet travelers warmly as they arrive at the airport, helping them feel comfortable and valued.
- **Providing Information:** Assist passengers by answering their questions about flights, amenities, and airport facilities, ensuring they have the information they need.
- **Handling Complaints:** Address any concerns or issues raised by passengers, working to resolve them promptly and efficiently to maintain customer satisfaction.
- **Guiding to Services:** Direct passengers to various services like lounges, shops, and restaurants within the airport, enhancing their travel experience.
- **Monitoring Cleanliness:** Ensure that the public areas are clean and well-maintained, promoting a positive environment for all airport users.
**Required Skills and Expectations:**
- Good communication skills are essential to interact effectively with passengers and colleagues.
- A friendly and professional demeanor is expected, as you will be the face of hospitality at the airport.
- Basic problem-solving skills will help in addressing passenger concerns quickly.
- Ability to work in a team and cooperate with other staff members is important for smooth operations.
- A basic understanding of customer service principles will be beneficial, though not mandatory, as training will be provided.
This role is perfect for individuals who are passionate about helping others and are eager to start a career in the hospitality industry.
Experience
0 - 1 Years
No. of Openings
66
Education
10th Pass
Role
Airport Hospitality Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
kolkata