As an Airport Ground Staff member based in Patna, you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals looking to start their career in aviation with entry-level experience.
**Key Responsibilities:**
- **Customer Service:** Assist passengers with check-in procedures, baggage handling, and boarding processes, ensuring a pleasant travel experience.
- **Baggage Handling:** Safely manage passengers' luggage during check-in and loading, ensuring timely delivery to aircraft and carousel upon arrival.
- **Check-In Operations:** Operate check-in counters and ensure all passenger details are processed accurately, minimizing wait times and enhancing service efficiency.
- **Safety and Security Checks:** Conduct thorough safety checks according to airport regulations to maintain a secure environment for all travelers.
- **Communication:** Liaise between passengers and flight crews to provide regular updates on flight statuses and any changes, ensuring that travelers are well-informed.
**Required Skills and Expectations:**
Candidates should have a minimum educational qualification of 12th grade and have a positive attitude with excellent communication skills. Strong problem-solving abilities and the capability to work under pressure in a fast-paced environment are essential. A team player mentality with the ability to work well with others is necessary. Flexibility to work various shifts, including weekends and holidays, is expected. Previous experience in customer service or related roles is a plus but not mandatory.
Experience
0 - 2 Years
No. of Openings
758
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab