Job Description

We are seeking dedicated Airport Ground Staff to join our team in Ludhiana. Ideal candidates will have a passion for providing excellent customer service and ensuring a smooth travel experience for passengers.

Key Responsibilities:

1. **Customer Service**: Greet passengers warmly and assist them with check-in procedures, baggage handling, and general inquiries to ensure a friendly atmosphere at the airport.

2. **Baggage Management**: Manage the loading and unloading of luggage on aircraft, ensuring it is handled with care and follows safety protocols to prevent damage.

3. **Safety Protocols**: Follow all safety and security regulations to maintain a safe environment for both passengers and staff, including performing regular checks and reporting any issues.

4. **Coordination**: Work closely with pilots, cabin crew, and other ground staff to ensure flights depart on time, communicating any delays or issues effectively.

5. **Problem-Solving**: Address any passenger issues or complaints promptly and professionally, finding solutions to enhance their travel experience.

Required Skills and Expectations:

Candidates should have completed their 12th grade and possess good communication skills in English and the local language. A positive attitude, strong teamwork abilities, and the capacity to work in a fast-paced environment are essential. Candidates with 0-2 years of experience in customer service or related fields will be preferred. Flexibility in working hours and the ability to lift heavy luggage is also necessary.
  • Experience

    0 - 2 Years

  • No. of Openings

    782

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Star Airways

The success of Star Airways over the times has made us one of the leading platforms when it comes to travel and flight booking. Where druggies meet the prospects of their dream destination at veritably affordable pricing with numerous offers and abatements, And this is our sole fidelity to making trip affordable indeed to the lower middle class, From Leh to Kanyakumari or from Rann of kutch to Dong, Our leaves packages will expand to every part of India and internationally.
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