We are looking for Airport Ground Staff in Gurgaon, India. Ideal candidates should have a passion for customer service and the ability to work in a fast-paced environment.
Key responsibilities include:
- Passenger Assistance: Greet passengers, help with check-in and provide information about flights and airport services to ensure a smooth travel experience.
- Baggage Handling: Assist in the safe loading and unloading of luggage, ensuring that all bags are correctly tagged and transported to the right destination.
- Coordination with Airlines: Collaborate with airline representatives to manage flight schedules, boarding processes, and resolve any issues that may arise.
- Safety and Security Checks: Maintain safety protocols at the airport by ensuring that all passengers undergo necessary security checks and follow safety regulations.
- Customer Service: Address passenger inquiries and concerns promptly and professionally, ensuring high levels of customer satisfaction.
Candidates should have:
- A minimum education of 12th grade, showing the ability to follow instructions and communicate effectively.
- Strong interpersonal skills to interact with passengers, team members, and airline staff in a friendly and efficient manner.
- Ability to work flexible hours, including weekends, holidays, and different shifts.
- Good problem-solving skills to handle unexpected situations calmly and efficiently.
With a focus on teamwork and dedication to service excellence, you will play a vital role in creating a positive experience at the airport. No prior experience is necessary, making this an excellent entry-level opportunity.
Experience
0 - 2 Years
No. of Openings
860
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab