Airport Ground Staff || Freshers & Experienced

Join our team as an Airport Ground Staff member in Chandigarh, India. This role is perfect for individuals who are passionate about customer service and enjoy working in a dynamic airport environment. Ideal candidates will help ensure smooth operations and excellent passenger experiences.

Key Responsibilities:

1. Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling to ensure a seamless travel experience. Provide information about flight schedules and gate changes as needed.

2. Baggage Handling: Safely manage passenger baggage from check-in to the aircraft, ensuring it reaches its destination promptly. Address any issues related to lost or damaged luggage.

3. Safety and Security Compliance: Follow standard operating procedures for safety and security protocols, including baggage screening and passenger identification checks.

4. Communication: Maintain clear communication with passengers, airline staff, and security personnel. Address passenger queries and concerns promptly and professionally.

5. Customer Service Support: Handle customer complaints or issues with empathy and professionalism, striving to resolve them effectively to enhance passenger satisfaction.

Required Skills and Expectations:

Candidates should have completed their 12th grade and possess strong interpersonal skills to interact effectively with diverse passengers. A keen eye for detail and a commitment to safety are essential. While experience is not required, a willingness to learn and adapt in a fast-paced environment is crucial. Teamwork and a positive attitude are also highly valued.

• Experience

  0 - 2 Years

• No. of Openings

  860

• Education

  12th Pass

• Role

  Airport Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab