As an Airport Ground Staff member in Bangalore, you will be an essential part of the airport operations team. Your role will involve ensuring smooth and efficient services to passengers and airlines.
Key Responsibilities:
- Check-in Assistance: Help passengers with the check-in process, including printing boarding passes and tagging luggage accurately.
- Baggage Handling: Ensure that luggage is loaded and unloaded correctly, and assist passengers with any baggage-related issues.
- Customer Service: Provide friendly and helpful service to passengers, addressing their queries and concerns related to their flights.
- Flight Information: Update and inform travelers about flight schedules, gate changes, and delays to keep them well-informed.
- Safety Procedures: Follow safety and security procedures to protect passengers and their belongings at all times.
- Collaboration with Team: Work closely with other airport staff members, including security and maintenance teams, to ensure coordinated airport operations.
Required Skills and Expectations:
- Candidates should have completed at least 12th grade.
- Good communication skills in English and local languages are essential for interacting with passengers.
- Strong customer service skills to create a positive experience for travelers.
- Ability to work in a team and follow instructions from supervisors.
- Willingness to work flexible hours, including weekends and holidays, as airport operations run around the clock.
- Prior experience in a customer service role is a plus but not mandatory, as training will be provided.
Experience
0 - 4 Years
No. of Openings
685
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, 5 Working Days