As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth functioning of airport operations. Your primary focus will be on assisting passengers and managing various tasks related to flights and airport services.
**Key Responsibilities:**
- **Passenger Assistance:** Welcome passengers at the airport, offer help with check-in, and answer inquiries about flights and services.
- **Baggage Handling:** Manage the loading and unloading of luggage on and off aircraft. Ensure bags are handled with care to avoid damage.
- **Check-in Services:** Assist passengers at the check-in counters, process their tickets, and handle baggage tags.
- **Ticketing Support:** Help passengers with ticket bookings, changes, and cancellations, ensuring they understand the process.
- **Safety and Security Checks:** Conduct routine checks to ensure compliance with safety regulations, including monitoring luggage and passenger compliance.
- **Coordination with Crew:** Communicate essential information about flight schedules and special passenger needs to the airline crew and other relevant staff.
**Required Skills and Expectations:**
- **Strong Communication Skills:** Must be able to communicate clearly and kindly with passengers and colleagues.
- **Interpersonal Skills:** Good relationship-building abilities are essential for providing excellent customer service.
- **Attention to Detail:** Focus on accuracy in handling passenger tickets and baggage to ensure safety and effectiveness.
- **Team Player:** Will work closely with colleagues in a fast-paced environment, requiring collaboration and support.
- **Flexibility:** Must be willing to work in various shifts, including weekends and holidays, as airport operations are ongoing.
Experience
0 - 1 Years
No. of Openings
58
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Accommodation, Two-way Cab
Face Interview Location
kolkata