Job Description

As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth functioning of airport operations. Your primary focus will be on assisting passengers and managing various tasks related to flights and airport services.

**Key Responsibilities:**

- **Passenger Assistance:** Welcome passengers at the airport, offer help with check-in, and answer inquiries about flights and services.

- **Baggage Handling:** Manage the loading and unloading of luggage on and off aircraft. Ensure bags are handled with care to avoid damage.

- **Check-in Services:** Assist passengers at the check-in counters, process their tickets, and handle baggage tags.

- **Ticketing Support:** Help passengers with ticket bookings, changes, and cancellations, ensuring they understand the process.

- **Safety and Security Checks:** Conduct routine checks to ensure compliance with safety regulations, including monitoring luggage and passenger compliance.

- **Coordination with Crew:** Communicate essential information about flight schedules and special passenger needs to the airline crew and other relevant staff.

**Required Skills and Expectations:**

- **Strong Communication Skills:** Must be able to communicate clearly and kindly with passengers and colleagues.

- **Interpersonal Skills:** Good relationship-building abilities are essential for providing excellent customer service.

- **Attention to Detail:** Focus on accuracy in handling passenger tickets and baggage to ensure safety and effectiveness.

- **Team Player:** Will work closely with colleagues in a fast-paced environment, requiring collaboration and support.

- **Flexibility:** Must be willing to work in various shifts, including weekends and holidays, as airport operations are ongoing.
  • Experience

    0 - 1 Years

  • No. of Openings

    58

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Annual Bonus, PF, ESI, Accommodation, Two-way Cab

  • Face Interview Location

    kolkata

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