We are looking for dedicated and enthusiastic individuals to join our team as Airport Ground Staff in Howrah. This role is perfect for those who love working in a dynamic environment and are passionate about customer service.
**Key Responsibilities:**
- **Customer Assistance:** Greet passengers, handle check-ins, provide boarding passes, and assist with luggage to ensure a smooth travel experience.
- **Baggage Handling:** Manage luggage loading and unloading, ensuring items are handled carefully to prevent damage or loss.
- **Safety Checks:** Conduct routine safety checks of baggage and passenger areas to ensure compliance with regulations and enhance overall security.
- **Flight Information:** Provide up-to-date flight information and updates to passengers, facilitating effective communication about any delays or cancellations.
- **Problem Resolution:** Address passenger queries and concerns promptly, working to resolve issues positively to maintain customer satisfaction.
**Required Skills and Expectations:**
Candidates should have completed at least the 10th grade. The ideal candidate will have strong communication skills to interact effectively with passengers and colleagues. A friendly, helpful attitude is essential to create a welcoming environment. Teamwork abilities are important, as the job often involves collaborating with other staff members. Basic computer skills are required to handle check-in terminals and update passenger records. A commitment to safety and attention to detail are crucial in this fast-paced setting. This position is suitable for individuals with little to no experience, as training will be provided.
Experience
0 - 1 Years
No. of Openings
52
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Laptop, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata