Job Description

We are looking for dedicated and enthusiastic individuals to join our team as Airport Ground Staff in Howrah. This role is perfect for those who love working in a dynamic environment and are passionate about customer service.

**Key Responsibilities:**

- **Customer Assistance:** Greet passengers, handle check-ins, provide boarding passes, and assist with luggage to ensure a smooth travel experience.

- **Baggage Handling:** Manage luggage loading and unloading, ensuring items are handled carefully to prevent damage or loss.

- **Safety Checks:** Conduct routine safety checks of baggage and passenger areas to ensure compliance with regulations and enhance overall security.

- **Flight Information:** Provide up-to-date flight information and updates to passengers, facilitating effective communication about any delays or cancellations.

- **Problem Resolution:** Address passenger queries and concerns promptly, working to resolve issues positively to maintain customer satisfaction.

**Required Skills and Expectations:**

Candidates should have completed at least the 10th grade. The ideal candidate will have strong communication skills to interact effectively with passengers and colleagues. A friendly, helpful attitude is essential to create a welcoming environment. Teamwork abilities are important, as the job often involves collaborating with other staff members. Basic computer skills are required to handle check-in terminals and update passenger records. A commitment to safety and attention to detail are crucial in this fast-paced setting. This position is suitable for individuals with little to no experience, as training will be provided.
  • Experience

    0 - 1 Years

  • No. of Openings

    52

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Laptop, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab

  • Face Interview Location

    kolkata

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