As an Airport Ground Staff, you will play a vital role in ensuring smooth operations at the airport. You will interact with passengers and assist them throughout their travel experience.
**Key Responsibilities:**
- **Passenger Check-in:** Assist passengers during the check-in process, ensuring they have the necessary documents and luggage for their flights. This helps in preparing for a smooth journey.
- **Baggage Handling:** Manage the loading and unloading of baggage onto and off the aircraft. This is important for the safe transit of passengers' belongings.
- **Boarding Assistance:** Help facilitate the boarding process, ensuring that passengers board the aircraft in an orderly manner. This contributes to timely departures.
- **Customer Service:** Address passenger inquiries and provide information on flight schedules, gate changes, and airport facilities. This enhances the passenger experience.
- **Emergency Response:** Be prepared to handle safety and security situations effectively, following airport protocols to ensure the well-being of all individuals.
**Required Skills and Expectations:**
- **Communication Skills:** Strong verbal skills are essential for assisting and informing passengers clearly and politely.
- **Team Player:** Ability to work collaboratively with different teams, ensuring that all airport functions run smoothly.
- **Attention to Detail:** Being detail-oriented is crucial to manage documents, ticketing, and baggage properly.
- **Basic Computer Skills:** Familiarity with computers is necessary for checking-in passengers and handling flight systems.
- **Adaptability:** The ability to handle unexpected situations calmly and effectively is important in a fast-paced environment.
Candidates should have completed at least their 10th grade and be willing to work full time in an office setting. Experience is not mandatory, making it an excellent entry-level position.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata