The role of Airport Ground Staff is essential for ensuring smooth operations at the airport. The job is based in Darjeeling and is suitable for candidates with a 10th-grade education and little to no experience.
Key Responsibilities:
- **Check-In Assistance**: Help passengers with check-in procedures, ensuring they have all necessary documents and guiding them on baggage regulations.
- **Baggage Handling**: Ensure the safe and timely loading and unloading of passenger baggage, minimizing delays and preventing loss.
- **Customer Service**: Provide assistance and information to passengers regarding flights, directions, and services available at the airport.
- **Safety Checks**: Conduct routine inspections of luggage and equipment, ensuring compliance with safety regulations to create a secure environment for travelers.
- **Communication**: Interface effectively with other airport staff, including security and ground crews, to relay important information and coordinate operations.
- **Problem-Solving**: Address passenger queries and complaints promptly, working to resolve issues efficiently to maintain customer satisfaction.
Required Skills and Expectations:
Candidates should have strong communication skills to interact positively with passengers and colleagues. A customer-oriented attitude is crucial for providing excellent service. Basic knowledge of airport operations is a plus but not required. Ability to work in a team and maintain professionalism in high-pressure situations is essential. Proficiency in English and local languages may be beneficial for effective communication with diverse passengers. Adaptability and a willingness to learn will help succeed in this role.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata