Job Description

The role of Airport Ground Staff is essential for ensuring smooth operations at the airport. The job is based in Darjeeling and is suitable for candidates with a 10th-grade education and little to no experience.

Key Responsibilities:

- **Check-In Assistance**: Help passengers with check-in procedures, ensuring they have all necessary documents and guiding them on baggage regulations.

- **Baggage Handling**: Ensure the safe and timely loading and unloading of passenger baggage, minimizing delays and preventing loss.

- **Customer Service**: Provide assistance and information to passengers regarding flights, directions, and services available at the airport.

- **Safety Checks**: Conduct routine inspections of luggage and equipment, ensuring compliance with safety regulations to create a secure environment for travelers.

- **Communication**: Interface effectively with other airport staff, including security and ground crews, to relay important information and coordinate operations.

- **Problem-Solving**: Address passenger queries and complaints promptly, working to resolve issues efficiently to maintain customer satisfaction.

Required Skills and Expectations:

Candidates should have strong communication skills to interact positively with passengers and colleagues. A customer-oriented attitude is crucial for providing excellent service. Basic knowledge of airport operations is a plus but not required. Ability to work in a team and maintain professionalism in high-pressure situations is essential. Proficiency in English and local languages may be beneficial for effective communication with diverse passengers. Adaptability and a willingness to learn will help succeed in this role.
  • Experience

    0 - 1 Years

  • No. of Openings

    45

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

  • Face Interview Location

    kolkata

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