As an Airport Ground Staff member, you will play a crucial role in ensuring smooth airport operations. Your responsibilities will include:
- **Passenger Assistance**: You will help passengers with check-in procedures, assist with baggage handling, and provide information about flights.
- **Baggage Handling**: You'll be responsible for managing luggage, ensuring it is loaded and unloaded correctly, and helping with any baggage queries from passengers.
- **Safety and Security Checks**: You will carry out safety checks and maintain security protocols to ensure the safety of all passengers and staff at the airport.
- **Communication with Airlines**: You will coordinate with airlines about flight schedules, passenger queries, and any delays or cancellations.
- **Customer Service**: Providing excellent customer service is key, so you will address passenger concerns, offering solutions and support to enhance their travel experience.
To be successful in this role, you should have:
- **Good Communication Skills**: You need to communicate clearly with passengers and team members, both verbally and in writing.
- **Team Collaboration**: Working well with others is essential, as you will interact with different departments and individuals daily.
- **Problem-Solving Abilities**: You should be able to think quickly to resolve issues that may arise during airport operations.
- **Attention to Detail**: Being meticulous will help you perform safety checks and manage passenger needs effectively.
- **Flexible Schedule**: The ability to work in shifts, including weekends and holidays, as airports operate 24/7.
Experience
0 - 1 Years
No. of Openings
60
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata