Freshers & Experience || Full Time || Airport Ground Staff

Flyhie Aviation

0 - 1 Years
78 Openings
2.3 - 4.5 Lac/Yr
Posted today
Face-to-Face interview
Around Kolkata

Key Skills

Air Ticketing Air Cargo Communication

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Job Description

We are looking for dedicated individuals to join our team as Airport Ground Staff. This role is essential for ensuring smooth operations and excellent customer service at the airport. Candidates should be available for a full-time position and must be willing to work on-site around Kolkata.

**Key Responsibilities:**

- **Customer Service:** Assist passengers with check-in, boarding, and luggage handling to ensure a pleasant travel experience.

- **Ticketing Support:** Help travelers with ticketing queries and provide information on flight statuses and schedules.

- **Luggage Management:** Ensure the proper handling and transfer of baggage, helping passengers retrieve lost items when necessary.

- **Safety Compliance:** Follow safety protocols and airport regulations to maintain a secure environment for passengers and staff.

- **Communication:** Interact effectively with passengers, providing clear information and addressing any concerns that may arise.

**Required Skills and Expectations:**

Candidates should be 12th pass with a good understanding of customer service. Strong communication skills in English and Hindi, both spoken and written, are necessary. A positive attitude and a willingness to learn are essential, as well as the ability to work in a fast-paced environment. Being a team player with good problem-solving skills will help you thrive in this role. Punctuality and reliability are also important to ensure that all operations run smoothly. Experience is not required; however, enthusiasm for the aviation industry is a plus.