We are looking for enthusiastic Airport Ground Staff to join our team in Bhubaneswar. This role is perfect for freshers who want to start a career in the aviation industry and help ensure smooth operations at the airport.
Key Responsibilities:
1. **Customer Service**: Assist passengers with check-in procedures, answer queries, and provide guidance to enhance their travel experience.
2. **Baggage Handling**: Manage luggage by ensuring it is loaded and unloaded from aircraft safely and efficiently.
3. **Safety and Security**: Follow safety protocols to maintain a secure environment for passengers and staff, including checking baggage for prohibited items.
4. **Team Coordination**: Work closely with other airport staff, including security and maintenance teams, to ensure timely flights and customer satisfaction.
5. **Documentation**: Update passenger records and ensure all necessary paperwork is completed accurately for smooth operations.
Required Skills and Expectations:
Candidates should have a minimum educational qualification of 10th pass. Good communication skills in English and local languages are essential for interacting with passengers. A friendly attitude and the ability to stay calm under pressure are vital. Candidates must demonstrate teamwork and a strong commitment to customer service. Punctuality and reliability are important, as this role involves working in a fast-paced environment. Flexibility in working hours is also expected, as shifts may vary based on flight schedules.