- Greet and assist passengers: Engage with passengers, provide guidance, and assist them with check-in procedures and other queries.
- Handle baggage: Ensure proper handling and loading of baggage onto aircraft, adhering to safety regulations and procedures.
- Coordinate with flight crew: Communicate effectively with pilots and flight attendants to ensure seamless boarding and departure processes.
- Perform security checks: Conduct necessary security checks on passengers, baggage, and airport premises to maintain safety and security standards.
- Assist with boarding and deplaning: Facilitate smooth boarding and deplaning processes, guiding passengers and ensuring adherence to boarding schedules.
- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and tidy to provide a pleasant environment for passengers.
- Strong communication skills: Ability to effectively communicate with passengers, colleagues, and supervisors to ensure efficient operations.
- Customer service orientation: Prioritize passenger satisfaction by providing excellent customer service and resolving any issues or concerns promptly.
- Physical fitness: Ability to lift heavy baggage, stand for long periods, and move around the airport terminal comfortably.