Job Description

Job Description

Passenger Service Associate (PSA) Airport Ground Operations

Location: All Major Airports Across India

Employment Type: Full-Time | On-Roll / Contractual (As per Airport Requirement)

About the Role

Passenger Service Associate (PSA) airport par airline aur passenger ke beech ka first point of contact hota hai. Is role ka main objective hota hai passengers ko safe, smooth aur comfortable airport experience dena check-in se boarding tak.

Agar aap professional attitude, clear communication aur aviation field mein career banana chahte hain, to ye role aapke liye hai.

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Key Responsibilities

Airport terminal par passengers ko check-in, boarding aur arrival assistance dena

Passenger documents verify karna (ID, ticket, baggage norms)

Boarding gate par coordination aur announcements mein support

Special passengers (senior citizens, children, wheelchair) ki assistance

Airline aur airport SOPs ka strictly follow karna

Customer queries aur basic issues ko calmly handle karna

Safety, discipline aur professional conduct maintain karna

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Eligibility Criteria

Minimum Qualification: 10+2 (Any stream)

Age Limit: 1827 years

Language: Hindi & English basic communication required

Personality: Presentable, polite, confident

Medical Fitness: Airport ground duty ke liye fit hona chahiye

Aviation certificate preferred (Training ke through bhi acceptable as per guidelines)

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Skills Required

Good communication & listening skills

Customer handling attitude

Team coordination ability

Stress management & discipline

Willingness to work in shifts (including night shifts)

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Salary & Benefits

Monthly Salary: 28,000 38,600 (depending on airport & role)

Airport ID & uniform provided

Career growth in aviation industry

Training & certification support

Opportunity to work at Indias leading airports

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Important Note

This position is airport-based ground staff role. Selection process company & aviation guidelines ke according hota hai. Final deployment airport requirement par depend karega.
  • Experience

    Fresher

  • No. of Openings

    800

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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