Job Description

Chandigarh Airport Ground Staff

Job Overview:

We are hiring a professional Airport Ground Staff in Chandigarh to ensure smooth airport operations and provide a hassle-free travel experience for all passengers. The role focuses on assisting travelers at check-in, boarding, baggage handling, and delivering excellent customer service.

Key Responsibilities:

Assist passengers with check-in, boarding, and departure formalities efficiently.

Provide accurate flight updates, gate information, and travel guidance.

Manage baggage handling, luggage tagging, and passenger documentation.

Handle passenger queries, complaints, and special service requests professionally.

Coordinate with airline staff, airport authorities, and ground operations teams.

Ensure compliance with airport safety protocols and airline procedures.

Provide support to elderly passengers, families, and travelers requiring special assistance.

Qualification:

Minimum 12th Pass (Higher Secondary Education).

AIATC (Airport / Airline Training Certificate) mandatory.

Additional aviation, hospitality, or customer service training is an advantage.

Required Skills:

Strong communication and interpersonal skills.

Excellent customer service orientation and passenger handling ability.

Basic computer skills and familiarity with airport management systems.

Ability to work in rotational shifts and fast-paced airport environments.

Professional demeanor with a passenger-first mindset.
  • Experience

    0 - 6 Years

  • No. of Openings

    170

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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