## **job description – airport ground staff**
### **bhartiya airways**
**job title:** airport ground staff
**airline:** bhartiya airways
**location:** all major airports across india
**department:** ground operations / airport services
**employment type:** full-time
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### **job summary**
bhartiya airways is seeking trained and customer-focused airport ground staff to support safe, efficient, and high-quality airport operations. candidates **must possess a valid aviation / ground staff certificate** to ensure compliance with operational and service standards.
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### **key responsibilities**
* conduct passenger check-in, boarding, and departure procedures as per bhartiya airways guidelines
* handle baggage tagging, loading coordination, and arrival belt management
* assist passengers with seat allocation, upgrades, and special service requests
* provide special assistance to elderly passengers, unaccompanied minors, and passengers with reduced mobility
* coordinate with cisf, airport authorities, ramp staff, and airline operations teams
* ensure adherence to dgca regulations, safety procedures, and airline sops
* prepare flight documentation, load sheets, and operational reports
* manage arrival passengers, baggage claims, and lost & found processes
* deliver professional customer service while maintaining grooming and punctuality standards
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### **eligibility criteria**
* minimum qualification: 12th pass (hsc) from a recognized board
* **mandatory:** valid aviation / airport ground staff certificate
* age limit: 18 to 30 years
* proficiency in hindi and english communication
* well-groomed, customer-friendly, and professional attitude
* medically and physically fit as per aviation standards
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### **preferred qualifications**
* diploma or degree in aviation, hospitality, tourism, or travel management
* prior experience in airline or airport ground operations
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### **salary & benefits**
* **salary range:** ₹25,000 – ₹70,000 per month
*(depending on airport location, experience, certification level, and company policy)*
**benefits include:**
* performance-based incentives
* shift / night allowances
* career growth opportunities within bhartiya airways
* refresher training and professional development