Job Description

The Airport Ground Staff plays a crucial role in ensuring smooth operations at the airport. This position is based in Raipur and is suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required for this full-time role.

**Key Responsibilities:**

- **Passenger Assistance:** Help passengers with check-in, boarding, and other inquiries to ensure a pleasant travel experience.

- **Baggage Handling:** Safely manage luggage, including loading and unloading bags from aircraft, while ensuring proper care and security.

- **Ticketing and Reservations:** Assist in the ticketing process by verifying travel details and making necessary changes to reservations as needed.

- **Customer Service:** Provide information and support for any passenger issues, addressing concerns promptly and politely.

- **Safety and Security Checks:** Conduct essential security checks and protocols to maintain a safe environment for passengers and staff.

- **Coordination with Airlines:** Collaborate with airline representatives to ensure effective communication and operation flow at the airport.

**Required Skills and Expectations:**

Candidates should possess strong communication skills to interact effectively with passengers and team members. A good understanding of customer service principles is important. The role requires a team-oriented individual who can work under pressure in a fast-paced environment. Attention to detail, reliability, and a positive attitude are essential traits. Flexibility with work hours is also expected, as airport operations may extend beyond regular business hours.
  • Experience

    0 - 2 Years

  • No. of Openings

    326

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Air India Airlines

Founded in 1932 as Tata Airlines by J. R. D. Tata, Tata himself flew its first single-engine de Havilland Puss Moth, carrying air mail from Karachi to Bombay's Juhu aerodrome and later continuing to Madras (currently Chennai). After World War II, it was nationalised by the Government of India in 1953 and was renamed Air India.[4] On 21 February 1960, it took delivery of its first Boeing 707 named Gauri Shankar and became the first Asian airline to induct a jet aircraft in its fleet. In 2000 - 01, attempts were made to privatize Air India and from 2006 onwards, it suffered losses after its merger with Indian Airlines. Another privatization attempt was launched in 2017, which concluded with ownership of the airline and associated properties return to the Tata Group after 69 years in 2022.
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