The Airport Ground Staff plays a crucial role in ensuring smooth operations at the airport. This position is based in Raipur and is suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required for this full-time role.
**Key Responsibilities:**
- **Passenger Assistance:** Help passengers with check-in, boarding, and other inquiries to ensure a pleasant travel experience.
- **Baggage Handling:** Safely manage luggage, including loading and unloading bags from aircraft, while ensuring proper care and security.
- **Ticketing and Reservations:** Assist in the ticketing process by verifying travel details and making necessary changes to reservations as needed.
- **Customer Service:** Provide information and support for any passenger issues, addressing concerns promptly and politely.
- **Safety and Security Checks:** Conduct essential security checks and protocols to maintain a safe environment for passengers and staff.
- **Coordination with Airlines:** Collaborate with airline representatives to ensure effective communication and operation flow at the airport.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to interact effectively with passengers and team members. A good understanding of customer service principles is important. The role requires a team-oriented individual who can work under pressure in a fast-paced environment. Attention to detail, reliability, and a positive attitude are essential traits. Flexibility with work hours is also expected, as airport operations may extend beyond regular business hours.